Service levels and resident communication

Insights shows how quickly requests are answered and resolved, against the deadlines the organization set for itself.

Broken down by building, by severity and by category, so it's clear where the team is stretched.

Announcements reach one building or all of them, pinned to the top of every resident's home screen until they expire.

Residents book the party room or a guest parking spot from the app, within the rules each building sets.

And a knowledge base answers the common questions, and gives safety guidance, before anyone has to raise a request.